Contact Us
If you need help with account-related issues, technical concerns, questions about promotions or general feedback, our support team is ready to assist. Contact us for quick answers on deposits, withdrawals, verification or game access. We offer convenient communication channels including email and phone, and we aim to respond promptly to keep your play smooth and secure. We also support responsible gambling and account security.
| Department | Contact |
|---|---|
| Customer support (accounts, deposits, verification) | [email protected] |
| General enquiries (promotions, site feedback) | [email protected] |
| Affiliate enquiries (partners, marketing) | [email protected] |
| Payments (withdrawals, billing) | [email protected] |
| Phone (voice support) | +1 416 732 4591 |
| Working hours | Mon-Fri, 09:00-18:00; 24/7 for urgent issues |
| Live chat | Available on site |
Email Support
Email is our preferred contact method for any detailed requests, account issues, or when you need to send documents. Please email [email protected] with a clear subject line and include up-to-date contact details, your account username, and any relevant screenshots to speed things up. Providing full information up front helps us resolve your request without unnecessary delays.
Send us a message
Response Time
Our support team aims to respond promptly, and most inquiries are answered within one business day. More complex issues may take longer depending on their nature and any required checks. If we need extra time, we will keep you informed with progress updates and an estimated resolution timeframe so you know what to expect.
Feedback
We’d love your feedback, suggestions or ideas to make the site better. If you spot a bug, have a feature request or a quick thought on usability, please send it our way. Every message is reviewed carefully by the team and helps us improve our service and user experience for players across Canada.